Now accepting referrals

WHY WAYS

Referring to WAYS is simple. One email to [email protected] and our team takes it from there.

WAYS referral process

We work with families, not just participants. Support at WAYS includes the whole circle of care.

Our philosophy

Through Self Determination, participants can choose WAYS statewide across all of California.

Self Determination Program

Families trust us because we document well, show up consistently, and align everything with IPP goals.

What case managers say

You will always know what is happening. Clear communication is something we take seriously at every step.

Our standard

We do not believe in one size fits all. Every support plan is built around the person, not a template.

Our approach

We answer fast. Families hear back from us the same day they reach out.

Our commitment to you

A clear way to refer your loved ones.
Real support on the other side.

Whether you are a family member, case manager, or independent facilitator, referrals to WAYS are simple. You send one clear set of details and our team coordinates the rest.

REGIONAL CENTER

How to refer through Regional Center

For service coordinators and families working with Regional Centers across the Bay Area.

1

Talk with your service coordinator. Ask to include WAYS as the provider for ILS, CFS, or other services that align with the person's goals.

2

Service coordinator sends the referral. Email the referral or packet to [email protected] with contact info and a brief summary of goals.

3

WAYS connects and begins onboarding. We schedule an intake call, confirm start dates, and keep the service coordinator updated throughout.

For questions before referring, email us with "Regional Center referral question" in the subject.

HOME CARE

How to refer for Home Care Services

For hospitals, physicians, rehabilitation facilities, case managers, discharge planners, and families seeking compassionate in-home care.

1

Contact WAYS to discuss care needs. Reach out to our team to discuss the individual's care requirements, preferred schedule, and the services needed at home.

2

Send the referral or request. Email the referral, discharge paperwork, or client information to [email protected] so our care team can begin the intake process.

3

Care begins with a personalized plan. We coordinate the assessment, match the client with the appropriate caregiver, and begin services while keeping families informed every step of the way.

Need help determining the right level of care? Our team is happy to answer questions and guide you through the referral process.

WHAT FAMILIES AND COORDINATORS SAY

Real words from real people.

Don't take our word for it.

★★★★★
"WAYS kept us updated with clear timelines, steady communication, and respectful coordination throughout the entire process."
A. — Parent
★★★★★
"Referrals were simple and documentation aligned perfectly with IPP goals. Communication was fast, clear, and professional."
S. — Service Coordinator
★★★★★
"Through SDP, I chose WAYS. The support was organized, goal-based, and focused on the skills that actually matter to me."
J. — Participant
★★★★★
"WAYS was of service to my mother, and I must say their level of professionalism was top-tier. They were very patient and always made my mother feel comfortable. I loved the high level of training given to the staff by Staci, and I definitely appreciate the support given to me by Jessica and Benji."
M. — Participant
★★★★★
"As a wheelchair-dependent and bed-bound client, my experience with WAYS Home Healthcare Agency has been nothing short of transformative. The high morale and agency-family culture among their team are immediately evident, translating directly into exceptionally caring and punctual service."
R. — Participant
★★★★★
"The level of care and professionalism at WAYS Home Care & Health Agency is unmatched! Kedrin Johnson and her staff continue to exemplify all the qualities that demonstrate what makes a successful company. I've been impressed each and every time I've visited the facility."
K. — Participant
★★★★★
"I recently had the pleasure of working with WAYS Home Care & Health Agency for a client in need of in-home care services. From a business perspective, I was extremely impressed with the level of professionalism, flexibility, and dedication demonstrated by the entire team."
T. — Participant
★★★★★
"I am very happy with the services that WAYS Home offers its employees because they treat me with respect and kindness."
C. — Participant
★★★★★
"They were always accommodating, and I never had to worry about my mother's well-being when she was in their care. I would definitely recommend their services to anyone in need!"
L. — Participant

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